Verizon FIOS Sales Agent

About the position

ECCO Group USA is hiring for their Verizon FIOS Home Services Program. In this role, you will contact customers who are eligible for Verizon FiOS Home services and establish new customer accounts for TV and Internet services. ECCO Group offers Work from Home schedules, if you qualify, with paid comprehensive 5-day remote training. ECCO Group USA offers hourly pay plus commission paid out weekly.

Responsibilities

  • Contact customers who are eligible for Verizon FiOS Home services
  • Establish new customer accounts for TV and Internet services

Requirements

  • 1 year of sales experience (Call center preferred)
  • Computer proficiency in Windows-based applications
  • Comfortable relating to customers and offering solutions with ability to problem solve in a positive, productive manner
  • Self-directed with analytical skills
  • Strong oral, interpersonal and communication skills
  • Must pass 7-year background check
  • Must have secured designated workspace separate free from distractions and noise
  • Must be hardwired for internet service with ethernet cord – NO WIFI (or Hot Spot)-or must purchase an approved adapter from our list.
  • Must have USB headset with microphone – mute and noise cancelling function
  • Must have a Windows 12 or better computer (No Mac books or Chrome books)

Nice-to-haves

  • Home services experience – sales
  • Strong sales skills, including courteous telephone etiquette and professionalism
  • Ability to navigate multiple web interfaces/browsers/systems competently
  • Call Center Sales experience or Outside Sales experience a plus!

Benefits

  • Paid comprehensive 5-day remote training
  • Work from Home schedules
  • Hourly pay plus commission
  • Bonuses based on sales performance
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