Customer Service Specialist I at Aon Plc: 100% Remote (Fort Washington, PA, US)

Title: Customer Service Specialist I
Location:
United States

Job Description:

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. This role has the flexibility to be based in Fort Washington, PA with a hybrid schedule (preferred) or 100% remote.

Your impact as a Customer Service Specialist I

Job Responsibilities:

  • Handle inbound and outbound calls via 800 lines with multi-product portfolio- Professional Liability products.
  • Respond to customer communications via email and written correspondence.
  • Maintain service, quality and timeliness standards.
  • Interact with other departments on various projects including new programs, products and technology.
  • Support knowledge management transfer within the department through training, quality and intranet projects.
  • Evaluate individual customers’ needs and propose additional insurance products based on personal and business needs.
  • Maintains customer records by updating account or policy information and reconcile client payments against the policy administration system.

Required Experience:

  • Possess an active Property & Casualty Producer license is required. Candidates will not be considered if they do not have a P&C license.
  • 1-3 years experience in customer service/call center/sales and service supporting multiple insurance products and/or financial services products.
  • Experience with Professional Liability insurance for healthcare professionals.
  • Demonstrated skills and abilities to be goal oriented and solve complex issues.
  • Strong multi-tasker.
  • Experience with CRM- Customer Relationship Management System preferred.
  • Demonstrated ability in handling details and key follow up capability.
  • Strong PC skills with solid knowledge based in Word, Excel and PowerPoint software.
  • Ability to identify process efficiencies and handle daily activities in a thorough and accurate fashion.
  • Ability to think critically and use sound judgment when serving clients.
  • Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions.

Education:

  • Bachelor’s degree in relevant field, or equivalent work experience.
Back to blog

Other Jobs To Apply

Upto $200K/Year | Inpatient 7-On/7-Off | Dual-Certified PMHNP/FNP | Remote

Lead M&A Delivery

CAD Implementer (REMOTE-US)

Scientific Account Manager - Stem Cell Solutions- REMOTE

Regional Safety Leader - Remote Power & Energy

Sr. Program Manager (Healthcare)

Senior/Lead Software Engineer

Hubspot Marketing Consultant (Remote)- CONTRACT

Remote Sales Administrative Assistant

Remote eBay Expert

Electrical or Mechanical Commissioning Agent (Travel Required/Remote)

Senior Big Data Engineer: Snowflake + dbt (Remote)

Remote Senior Bioinformatics Manager, Genomics & Clinical

Business Process Analyst at General Dynamics: 100% Remote (LA)

Solution Architect – Agentic AI

NetSuite ARM Implementation Consultant - Senior Associate

PMT Engineer - Analytics and Automation

Payments & Product Partnerships Counsel, Americas

Financial Consultant I - Principal Connection

Dist Design Project Coord - Sr

Market Commentary Writer and Social Editor at Wealthfront: 100% Remote (San Francisco, CA, New York City, NY)

Global Total Rewards Lead

Remote Payroll Specialist | Flexible Hours & Growth

Entry-Level Auto Technician: Hands-On Tire & Maintenance

Senior Associate, Risk and Structuring Analytics

Services Project Coordinator

Software Developer/Senior Software Developer

Manager, Professional Services- Streaming Media

Varonis Careers - Technical Account Manager

Manager, Accounts Payable

Monday.com Consultant[remote]

Remote Electrical Engineer — Critical Power Systems

Platform Engineering & Reliability Specialist (Azure)

Remote Patient Scheduling Specialist (Part-Time, 20hrs/wk)

Remote Retirement Inside Sales Specialist

Remote SAP MM Consultant – Entry Level

Client Support Specialist - Greater Philadelphia, PA Area (REMOTE)

Services Project Coordinator

Appeals Nurse Consultant (Remote)

Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)

Programmatic Solutions Manager, Uber Advertising

Manager, Flight Maintenance - Traveling

Customer Service / Pizza Maker (01068) 28803 Northwestern Hwy, Southfield, MI

Guidewire Architect - PC/CC/BC

Notary Stamp Order Online | West College Corner, IN

Senior Analyst, Program Cost Controls (Remote)

Sr. Tech Business Developer, Just Walk Out Technology by Amazon - AWS Solutions

Medical Consultant

SENIOR DIGITAL SALES EXECUTIVE (REMOTE/USA) - KSLA (GDM - GRAY MEDIA GROUP)