Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
Student Experience Specialist
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Work Arrangements: This is a 40-hour per week role. To meet the needs of our students, at least 10 of those hours must be scheduled outside of traditional business hours (8:00 a.m.–5:00 p.m in your timezone).
What You'll Do:
- Fosters student progress through observation of student behaviors, incoming support requests, and student-identified challenges and develops resources or new interventions to eliminate barriers and improve the student experience.
- Serve as a key contributor to increasing student retention and graduation through planning, organizing and conducting outreach strategies to aid students in their academic progress.
- Provides WGU Academy and program level expertise to students via direct student outreach and responding to support requests. Maintains that expertise through ongoing development activities (such as staying up to date on policies, program updates, and technology/platform changes.)
- Cross collaborates with other professionals within the Academy to identify opportunities for improvements to processes and student-facing resources or course materials and promotes a positive, student-obsessed atmosphere.
- Responds to student questions and concerns through managing incoming support requests; resolves complex student issues, directly supporting students and owning the issue from start to finish; takes efforts to ensure ongoing satisfaction with the program and successful progress to completion.
- Drives student engagement in 1-1 coaching sessions with their assigned Student Success Coach through outreach and motivational communication practices via phone and email.
- Demonstrates a commitment to diversity, equity, and inclusion, and supports a culture of inclusivity and belonging.
- Consistently exhibits WGU Leadership Principles.
- Performs other related duties as assigned.
Knowledge, Skill and Abilities You'll Need to Be Successful:
- Fosters student progress through observation of student behaviors, incoming support requests, and student-identified challenges and develops resources or new interventions to eliminate barriers and improve the student experience.
- Serve as a key contributor to increasing student retention and graduation through planning, organizing and conducting outreach strategies to aid students in their academic progress.
- Provides WGU Academy and program level expertise to students via direct student outreach and responding to support requests.
- Maintains that expertise through ongoing development activities (such as staying up to date on policies, program updates, and technology/platform changes.)
- Cross collaborates with other professionals within the Academy to identify opportunities for improvements to processes and student-facing resources or course materials and promotes a positive, student-obsessed atmosphere.
- Responds to student questions and concerns through managing incoming support requests; resolves complex student issues, directly supporting students and owning the issue from start to finish; takes efforts to ensure ongoing satisfaction with the program and successful progress to completion.
- Drives student engagement in 1-1 coaching sessions with their assigned Student Success Coach through outreach and motivational communication practices via phone and email.
- Demonstrates a commitment to diversity, equity, and inclusion, and supports a culture of inclusivity and belonging.
- Consistently exhibits WGU Leadership Principles.
- Performs other related duties as assigned.
What You'll Bring (Minimum Qualifications):
- Bachelor’s degree required, in educational background, business, communication or related field.
- At least 2+ years of experience working in education, non-profit organizations, or underserved populations.
- Experience in a student-facing or customer-facing role.
- Proficient in Salesforce and Microsoft Office Suite with an emphasis in Outlook and Excel.
- Demonstrated experience in working independently with little supervision.
Bonus Points For (Preferred Qualifications):
- Experience working directly with students as an educator or instructor, particularly in a classroom setting with adult learners.
- Experience with distance education and distance learning students is preferred.
- Prior experience working in WGU Academy
- Coaching experience preferred.
Working Conditions:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Travel:
This position requires occasional travel of up to 10%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
#LI-BS1
Additional Information
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
