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Sr. Relationship Manager at Alteryx in Irvine, California
Sr. Relationship ManagerMeet the Moment with Alteryx We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation. You'll be working on the challenges that sit at the heart of modern business. No matter what your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible. If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.Overview The Sr. Relationship Manager is an individual contributor role within Customer Success, working in close partnership with the Enterprise Sales organization. This role focuses on managing existing named Enterprise accounts across the Mid-West region, driving retention, and supporting long-term customer growth. This role requires the ability to lead executive conversations, conduct business reviews, manage renewals, and drive value realization, while collaborating cross functionally across the organization. This individual must demonstrate proven success in Account Management with a strong understanding of SaaS retention strategy.ResponsibilitiesManage large Enterprise accounts from onboarding through the full customer lifecycleLead Quarterly Business Reviews to align business objectives, enablement plans, and measurable value realizationDevelop a deep understanding of customers' business priorities and align Alteryx solutions to support their goalsArticulate business value and ROI to executive stakeholders, including C- suite leadershipBuild and expand executive level relationships across customer organizations to strengthen long term strategic partnershipsOwn and drive renewal opportunities, including value justification discussions, navigating procurement processes, and negotiating high value contracts to ensure timely renewalsAccurately forecast projected revenue attainment to sales leadership on a weekly basisDemonstrate strong product and use case knowledge across the Alteryx platform to provide strategic recommendationsDrive product adoption and increased usage through education, new feature introduction, use case development, and account reviewsCollaborate and partner effectively with GTM, Channel and Alliance Partners, Customer Success, Fulfillment, and Support to ensure seamless customer experience, operational alignment, coordinated account growth strategies, and long-term growthContribute thought leadership and best practices to the broader Customer Success and GTM organizationExperience and SkillsMinimum of 3 years of experience in Inside or Field Sales, Account Management, or Customer Success2 or more years of SaaS industry experienceProven expertise in SaaS retention strategy and value driven sales methodologyStrong understanding of business case development and ROI articulationBachelor's degree or equivalent experience preferredDemonstrated strategic thinking and problem-solving skills with the ability to independently drive resolutionAbility to manage multiple priorities in a fast paced and evolving environmentExceptional communication skills with experience engaging business users, technical stakeholders, management, and executive leadershipStrong negotiation skills with the ability to navigate objections and drive mutually beneficial outcomesCompensation Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $73,500-$93,660 with On-Target-Earnings range of $105,000-$133,800. In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as: A monthly Connectivity Plus stipend of $150 to support remote work- related expenses An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:Medical, dental, and vision coverage401(k) with company matchPaid parental leave, caregiver leave, and flexible time offMental health support and wellness reimbursementCareer development and education assistanceFind yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
