Remote Receptionist (PRN)

Job Type

Part-time

Description

The Intake and Scheduling Coordinator ("ISC") is responsible for acting as the liaison between patients and providers. The ISC ensures patient appointments are scheduled properly for Behavioral Health visits and all necessary intake information is completed before the patient's appointment. The ISC confirms all parties involved are notified of dates and times and resolves scheduling conflicts. The ISC will also be responsible for facilitating relations between QV's practice and outside counselors to ensure patients continuity of care by assisting with connecting and/or scheduling parties together. The ISC's administrative duties will include responding to medical record requests, referral processing, insurance authorizations, patient appointment scheduling, program communication to potential candidates, communication with referral sources and other tasks assigned. We are looking for an individual that has consistent availability to work Wednesdays from 8a-6p, as well as flexibility to work other days on occasion to cover vacations, sick time, or help with additional workload (approximately 10 hours per week).

JOB DUTIES:

  • Act as a key point of contact between patients and providers
  • Relay information, concerns, and feedback from both sides to ensure mutual understanding and collaboration
  • Contacts patients prior to appointment via verbal call for courtesy appointment reminder
  • Triage incoming phone calls to department
  • Ensure patient demographic and insurance information is accurate and updated. Collect patient copay over the phone.
  • Advocate for necessary resources, support, and improvements to enhance clinic performance
  • Reliable and punctual when reporting for scheduled work
  • Understanding of HIPPA requirements
  • Adheres to patient confidentiality policies
  • Responds to medical record requests
  • Responsible for the tracking, coordination and communication of patient referrals
  • Ensures complete and accurate patient registration, including demographics and current insurance information
  • Assembles information concerning patient's clinical background and referral needs
  • Contacts insurance companies to ensure verification of benefits and prior authorization approval requirements are met
  • Reviews details and expectation of referral with the potential patient
  • Ensures that referrals are addressed in a timely manner
  • Completes prior authorizations as needed for referrals
  • Contacts patients regarding upcoming or missed appointments
  • Answers and triages phone calls from patients
  • Utilizes EMR functionality to address patient care duties
  • Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
  • All other duties as assigned


Requirements

ESSENTIAL JOB REQUIREMENTS
  • Reliable Internet: Required to have reliable internet for remote position. Download and upload speed must be at minimum 50mbp separately, not combined.
  • Phone: Ability to use Ring Central for wi-fi calling line on personal cell phone and/or stationary phone provided from company
  • Computer: Functioning computer, desktop, and/or laptop provided from company


EDUCATION
  • High School graduate or equivalent
  • Iowa Mandatory Reporting (Adult and Child)
  • College work preferred
Back to blog

Other Jobs To Apply

Upto $200K/Year | Inpatient 7-On/7-Off | Dual-Certified PMHNP/FNP | Remote

Lead M&A Delivery

CAD Implementer (REMOTE-US)

Scientific Account Manager - Stem Cell Solutions- REMOTE

Regional Safety Leader - Remote Power & Energy

Sr. Program Manager (Healthcare)

Senior/Lead Software Engineer

Hubspot Marketing Consultant (Remote)- CONTRACT

Remote Sales Administrative Assistant

Remote eBay Expert

Electrical or Mechanical Commissioning Agent (Travel Required/Remote)

Senior Big Data Engineer: Snowflake + dbt (Remote)

Remote Senior Bioinformatics Manager, Genomics & Clinical

Business Process Analyst at General Dynamics: 100% Remote (LA)

Solution Architect – Agentic AI

NetSuite ARM Implementation Consultant - Senior Associate

PMT Engineer - Analytics and Automation

Payments & Product Partnerships Counsel, Americas

Financial Consultant I - Principal Connection

Dist Design Project Coord - Sr

Market Commentary Writer and Social Editor at Wealthfront: 100% Remote (San Francisco, CA, New York City, NY)

Global Total Rewards Lead

Remote Payroll Specialist | Flexible Hours & Growth

Entry-Level Auto Technician: Hands-On Tire & Maintenance

Senior Associate, Risk and Structuring Analytics

Services Project Coordinator

Software Developer/Senior Software Developer

Manager, Professional Services- Streaming Media

Varonis Careers - Technical Account Manager

Manager, Accounts Payable

Monday.com Consultant[remote]

Remote Electrical Engineer — Critical Power Systems

Platform Engineering & Reliability Specialist (Azure)

Remote Patient Scheduling Specialist (Part-Time, 20hrs/wk)

Remote Retirement Inside Sales Specialist

Remote SAP MM Consultant – Entry Level

Client Support Specialist - Greater Philadelphia, PA Area (REMOTE)

Customer Service Specialist I at Aon Plc: 100% Remote (Fort Washington, PA, US)

Services Project Coordinator

Appeals Nurse Consultant (Remote)

Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)

Programmatic Solutions Manager, Uber Advertising

Manager, Flight Maintenance - Traveling

Customer Service / Pizza Maker (01068) 28803 Northwestern Hwy, Southfield, MI

Guidewire Architect - PC/CC/BC

Notary Stamp Order Online | West College Corner, IN

Senior Analyst, Program Cost Controls (Remote)

Sr. Tech Business Developer, Just Walk Out Technology by Amazon - AWS Solutions

Medical Consultant

SENIOR DIGITAL SALES EXECUTIVE (REMOTE/USA) - KSLA (GDM - GRAY MEDIA GROUP)