Remote Customer Support - Chat & Ticket Support - Gaming - 06/2026

REMOTE CUSTOMER SUPPORT - CHAT & TICKET SUPPORT - GAMING - 06/2026 Location: NGA Remote WE COULD USE SOMEONE LIKE YOU IN OUR CREW. Are you a gamer who is passionate about delivering exceptional customer service to other gamers? Are you eager to network with talented professionals on one of the most well-known gaming brands? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Ticket & Chats Customer Support Mods! Project Hours (All Times Pacific): • 4:00 AM - 7:00 PM PT(Monday - Sunday) • 10:30 AM - 2:00 PM PT REQUIRED Please note: Times are subject to change based on specific client needs. Commitment: • Self-schedule 20 hours per week. 7 of those 20 hours must be self scheduled on weekends (Saturday and/or Sunday) within the required time slot. Orientation Begins: ASAP Language: English What Are We Looking For: • A person with a great personality and team player attitude • Comes to work ready to go and fully committed to surpassing expectations • Has a knack for solving problems quickly and efficiently • Fast learner, quick to adapt to change, understands how to navigate complexities, and is unafraid to speak up and share valuable insights • Customer-friendly demeanor with a flexible attitude • Reliable, trustworthy, and dependable • Experience with high volume customer service • Experience and fluency in English writing • Advanced typing skills - minimum 40 wpm • Experience with web-based research • Experience working with company escalation policy Workspace Requirements To be considered for this opportunity, you must have: • A dedicated desktop or laptop computer running Windows 11 or later • At least 16 GB of RAM • One of the following processors (or newer): • Intel: 13th Generation Intel Core, Intel Core Ultra • AMD: Ryzen 7000 Series or Ryzen 8000 Series • Dual monitors • A reliable, high-speed internet connection • A high-quality headset with a noise-canceling microphone • A quiet, distraction-free workspace suitable for handling calls • Willingness to install ModSquad security software and enable two-factor authentication (2FA) on both your computer and mobile device About ModSquad: ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations. Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

Back to blog

Other Jobs To Apply

Remote Management Consultant (Strategy & Operations)

Remote COO AI Operations for Health Equity

Vice President of Operations - EMS Division (1153947)

Remote Scrum Master: Agile Coach for Modernization Delivery

Product Owner, Technical - AI Neobank

Application Product Manager

Technical Recruiter-Trainee (Volunteering Role -Unpaid Opportunity)

Managing Director - Leadership & Assessment

Senior Healthcare Recruiter - Remote

HR Consultant - Remote (DC, Northern Virginia or Maryland)

Rehab Staffing Coordinator at Fairview Health Services: 100% Remote (Shoreview, MN)

Remote Customer Service - Benefits Specialist (50k-90k per year)

Lead Compensation Analyst

Manager, Performance and Test Engineering at BambooHR: 100% Remote (UT)

HRIS Analyst, People Technology – Remote

Marketing & Design Sourcer

[Remote] Learning Development, Operations - Remote

VP of Talent & People Operations

Human Resource Specialist - Freelance AI Trainer Project

People Operations Partner

[Remote] Experienced Operations Recruiter - Remote

Forensic Accountant, Manager/Partner

Senior Analyst, Revenue Recovery

Senior Technical SEO Manager

Remote Entry-Level Bookkeeper (QuickBooks Train...

Head of Finance: Strategic Treasury for Crypto Growth

Remote Quantitative Analyst; Finance

Senior Project Manager EPM (m/f/d) Project-based engagement

Financial Advisor (Remote | )

AU Mortgage Senior End-to-End Credit Analyst (WFH) | ZR_1327_JOB

Salesforce Business Administrator - remote

Senior Serverless Spark Migration Engineer

Senior Tableau Developer (REMOTE)

Digital Solutions Architect- GeoSCADA (Remote on W2)

Remote Full-Stack Engineer (Web3-DeFi)

Android Engineer Remote R

Remote Shopify Web Developer

Tier 3 Service Desk Technician

Cybersecurity Advisor - IAM | Remote, TX, MO, KS, or OK

Senior Azure Cloud Engineer — Remote, High-Impact Infra

Backend PHP Developer - AWS / Serverless

JavaScript Developer (mid) (Remote)

Frontend Engineer Remote

Software Engineer - Fully Remote | Up to $150/hr

Customer Service Specialist (Hybrid or Remote)

Part-Time Weekend Remote Customer Service Representative

Travel Coordinator Work From Anywhere

Remote Teleradiology Opportunity - Evening and Early Morning Shifts (4p-12a PST or 6p-2a PST)

Data Entry Specialist for Copy and Paste

Weekend IT Roles Remote | Flexible Home Based T…