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Program Controls Manager – New Steam Turbine Generator Controls (West Allis)
TOSHIBA AMERICA ENERGY SYSTEMS CORPORATION
Job Description
Job Title: Program Manager – New Steam Turbine Generator Controls
Business Unit: Thermal Services / New STG
Location: West Allis, WI (Hybrid / Travel as Required)
FLSA Status: Exempt
Manager Level: Individual Contributor
Reports To: Controls Director / Dotted Line to Director of New STG Projects
Job Summary
The Project Manager – Steam Turbine Generator Controls is responsible for planning, coordinating, and executing multiple concurrent, long-term controls projects in support of new Steam Turbine Generator installations. This role serves as the primary interface between customers, internal engineering teams, field services, suppliers, and Toshiba Japan, ensuring projects are delivered safely, on schedule, within scope, and in compliance with contractual, regulatory, and cybersecurity requirements.
In addition to project execution, this role is responsible for coordinating and supporting New Unit customer training and capability development related to turbine and generator control systems.
Project Management & Execution
- Manage multiple concurrent, long-duration Steam Turbine Generator controls projects from contract award through commissioning and closeout.
- Develop and maintain integrated project execution plans, schedules, and risk registers across multiple projects.
- Coordinate internal resources across Controls Engineering, Field Services, Commercial, Supply Chain, and Quality.
- Track project milestones, deliverables, and financial performance; identify and mitigate execution risks.
- Lead scope, schedule, and cost change management activities with customers and internal stakeholders.
- Own end-to-end commercial execution for controls projects, including procurement strategy, vendor quotation management, billing milestones, invoicing coordination, and financial closeout.
Controls & Cybersecurity Awareness
- Maintain working knowledge of turbine and generator control and protection systems.
- Ensure compliance with applicable cybersecurity requirements and customer cyber policies.
- Coordinate cybersecurity reviews, documentation, and testing activities with subject matter experts.
- Support audits, inspections, and regulatory reviews related to controls and cybersecurity compliance.
- Demonstrated working knowledge of industrial control system (ICS) architectures, including SCADA, PLCs, HMIs, servers/workstations, and associated networking and cybersecurity components (e.g., switches, firewalls, virtualization, authentication, and remote access technologies).
- Experience with RADIUS, edge protection, pattern recognition a plus.
Customer Communication & Stakeholder Management
- Serve as frontline customer point of contact for controls project execution.
- Lead project status meetings, technical reviews, and executive communications.
- Prepare and deliver clear project reports, schedules, and presentations.
- Manage customer expectations and resolve issues in a professional and timely manner.
- Produce cost estimates and proposals for additional project opportunities
New Unit Customer Training & Development
- Coordinate New Unit customer training programs related to turbine and generator control systems.
- Define training scope, schedules, and deliverables aligned with project milestones.
- Ensure completion of training materials and system familiarization prior to commissioning.
- Support factory, classroom, and site-based customer training activities.
- Define and lead a training portfolio modernization roadmap focused on reducing delivery cost and internal labor while enhancing scalability and customer experience.
Compliance, Quality & Safety
- Ensure adherence to Toshiba policies, contractual requirements, and regulatory standards.
- Promote safety culture and compliance with EHS requirements.
- Support quality reviews, lessons learned, and continuous improvement initiatives.
Required Qualifications
- Bachelor's degree in Engineering, Project Management, or a related technical discipline.
- 5–10 years of project management experience, preferably in controls or power generation.
- Demonstrated ability to manage multiple concurrent, long-term projects.
- Strong communication, organization, and stakeholder management skills.
- Proficiency with Microsoft Office and project management tools.
Preferred Qualifications
- Experience supporting new equipment installations in OEM or EPC environments.
- Familiarity with industrial cybersecurity requirements.
- Experience with installation or operation of server, PC, and networking infrastructure within NERC CIP regulatory framework, or grid power generation a plus.
- Experience coordinating customer training and operational readiness activities.
- PMP or equivalent certification.
Travel Requirements
- Travel up to 20–30% to support customer meetings, factory testing, training, and site execution.
Working Conditions
- Combination of office, factory, and field environments.
- Ability to manage competing priorities across multiple long-term projects.