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Overnight Customer Service Representative
Salary Range: $12.00 Hourly Job Shift: Full Time Description We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Why you should join Planet Fitness: - Great growth opportunities - we are a dynamic and growing company - Set Schedule - Medical, Dental and Vision insurance benefits (available to eligible employees) - Employee Referral Bonus Program - This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM. - FREE Black Card Membership - 401(k) with generous employer match - Profit sharing program! - A sparkling clean work environment (where we all pitch in to keep the club pristine!) - Contribute to changing people's lives every day by helping us create a healthier Planet - Work hard play hard with an amazing group of talented, dynamic team members - Employee Assistance Program (EAP) Some of your responsibilities will include: - The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! - Answer phones in a friendly manner and assist callers with a variety of questions. - The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests. - Respond to member questions and concerns in a timely and professional manner. - Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities. Qualifications Qualifications and Physical Demands: - Must be 18 years of age or older. - Punctuality and reliability is a must. - Customer service experience preferred. - Continual standing and walking during your shift. - Continual talking to members and potential members in person and on the phone during your shift. - Must be able to lift 45 pounds. What It Means to Join the Planet Fitness Team: - It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania. - It means being part of a company that cares about improving the health and well-being of our communities. - It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong. - It means encouraging professional growth and development. - It means creating a positive impact in our local communities through philanthropic initiatives. - It means being part of a brand of which you can be proud! Equal Opportunity Employer --- _This job was found on [bandana.com]( [Jobs Hiring in Springfield Township (Lucas County), OH]( [Jobs Hiring in Sylvania, OH]( [Jobs Hiring in Toledo, OH]( [Jobs Hiring in Monclova Township, OH]( [Jobs Hiring in Maumee, OH](