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Operations Compliance Manager (Data centres)
Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThe Expert, Global EHS & Compliance (QISBC) serves as a subject matter expert supporting Quality, Information Security, and Business Continuity compliance across Equinix's Global Operations function. The role provides independent assurance through internal audits, certification support, compliance assessments, and advisory services to ensure alignment with internal policies, contractual commitments, regulatory obligations, and applicable standards. The position contributes to certification programs, customer audits, operational resilience initiatives, and continuous improvement activities while helping strengthen compliance maturity and operational effectiveness.ResponsibilitiesAudit & Compliance AssurancePlan and perform risk-based internal audits across Equinix's global data center portfolioAssess compliance with operational policies, management system requirements, and customer commitmentsIdentify compliance gaps, control weaknesses, and opportunities for operational improvementVerify implementation and effectiveness of corrective and preventive actionsContribute to the development and enhancement of audit methodologies, tools, and assurance practicesCertification & Management SystemsSupport the maintenance and continuous improvement of certifications and management systems, including, but not limited to:ISO 9001 (Quality)ISO 27001 (Information Security)ISO 22301 (Business Continuity)PCI DSS and SOC 1/SOC 2Support external certification and regulatory audits, surveillance assessments, recertifications, and scope expansion activitiesDevelop and maintain compliance documentation, procedures, audit protocols, and supporting recordsContribute and participate in management reviews and certification-related activitiesBusiness Continuity & Operational ResilienceEnsure Equinix data centers compliance with the enterprise Business Continuity Program, working with relevant internal stakeholders such as the First Line Compliance Teams and Business Continuity Program OfficeReview Business Recovery Plans, continuity testing activities, and operational resilience exercisesAssess operational controls supporting service continuity and risk mitigationProvide subject matter expertise on business continuity and resilience requirementsSupport readiness activities related to evolving regulatory and compliance expectations Information Security & Compliance SupportAssess operational compliance with information security requirements and controlsSupport customer, regulatory, certification, and third-party audit activities.Collaborate with Physical Security, First Line Compliance Teams, InfoSec, Operations, Legal, and other relevant stakeholders to ensure compliance with requirementsProvide guidance and interpretation of compliance requirements relevant to data center operationsCompliance Analytics & Continuous ImprovementAnalyze audit results, findings, corrective actions, and operational metrics to identify trends and recurring risksSupport development of compliance dashboards, scorecards, and reporting toolsContribute to automation and data-driven compliance monitoring initiativesDrive improvements that enhance compliance effectiveness and audit efficiencyCustomer & Regulatory SupportSupport customer audits and contractual compliance activities, including RFI/RFP requests from SalesParticipate in acquisition, integration and certification readiness effortsProvide compliance expertise for operational projects and strategic initiativesAssist with evidence gathering and response activities as par of regulatory assessmentsQualificationsRequired ExperienceExperience in auditing, operational compliance, risk management, business continuity, quality management, or information security, preferably in a technology/data center industryWorking knowledge of ISO 9001, ISO 27001, and ISO 22301 requirementsAbility to work effectively with cross-functional stakeholdersAbility to translate compliance requirements and audit results into practical operational recommendationsPreferred Qualifications & ExperienceISO 9001, 27001 or 22301 Lead/Internal AuditorPCI DSS or SOC audit experienceExperience working with stakeholders across multiple regions and countriesExperience in critical infrastructure, technology, colocation, or data center environmentsExperience with Power BI, ServiceNow, audit management platforms, and compliance analyticsAdditional RequirementsAbility and willingness to travel internationally as required to perform and support audits, assessments, certifications, and customer engagementsThe targeted pay range for this position in the following location is / locations are:Poland - Warsaw Office WAO : 188,000 - 282,000 PLN / AnnualItaly - ML2 Milan : 48,700 - 73,100 EUR / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.