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Manager, Benefits Implementation | USA
Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Summary
The Manager of Benefits Implementation will oversee the successful onboarding and implementation of Deel's products and services for our global clients. You will manage a team of Implementation Managers and work closely with cross-functional teams to ensure smooth, timely, and efficient implementation processes. This role requires strong leadership, project management, and technical expertise to ensure that client expectations are met while delivering on Deel's operational goals.
Responsibilities
Lead and manage the implementation team, ensuring successful client onboarding and product deployment.
Develop and refine implementation processes, ensuring high-quality, on-time delivery of client projects.
Collaborate with Sales, Product, and Customer Success teams to define project scope, deliverables, and timelines.
Oversee and track the progress of multiple client implementations, managing resources and priorities to meet deadlines.
Act as the primary point of escalation for complex implementation challenges and customer issues.
Manage client relationships during the implementation phase, ensuring clear communication and issue resolution.
Monitor and report on key project metrics, providing regular updates to senior leadership on progress and challenges.
Ensure that implementation strategies align with Deel’s business objectives and customer success goals.
Identify opportunities for process improvements and drive continuous enhancements to the implementation experience.
Provide mentorship and guidance to Implementation Managers, helping them develop their skills and career paths.
Qualifications
5+ years of experience in benefits implementation, project management, or client-facing roles in a global organization.
2+ years of experience managing or leading a team.
Strong knowledge of project management methodologies, with a proven track record of successful project delivery.
Experience managing complex, multi-stakeholder projects in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to manage client expectations and resolve conflicts.
Strong leadership abilities, with experience building, mentoring, and motivating high-performing teams.
Familiarity with SaaS products or enterprise software implementations is a plus.
Proficient in project management tools (e.g., Jira, Asana, Trello, or similar).
Strong problem-solving skills and the ability to adapt to changing priorities.
Bachelor’s degree in Business, Project Management, or a related field (PMP or other project management certifications are a plus).
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.
We began using Covey Scout for Inbound on March 30, 2025.
For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here:
