Customer Success Specialist - Virtual Fencing Technology (REMOTE)

Overview

The Customer Success Specialist will lead in delivering and developing training for end user customers. The position is responsible and accountable for training end users to successfully enter, interpret and analyze all aspects of sensor data. The role will work closely with end customers, technical support, and sales to ensure customer user experience and satisfaction with Vence grazing management technology.

Key responsibilities

  • Train end users to successfully enter, interpret and analyze the Vence technology data
  • Customize user portal and user reports to improve the user experience with software
  • Recommend changes to customers’ current processes allowing for full implementation of Vence technology
  • Consult with owners, managers and users as required to improve customer experience
  • Ensure all questions are expediently addressed, resolved and documented in CRM
  • Recommend additions to quick guides and customer communication for improvements
  • Assist with gathering testimonials, case studies and video clips
  • Actively raise issues and recommend improvements to support services
  • Use project management skills and organization to successfully manage multiple projects at once
  • Support the sales process where consultation is needed to help sales prospects feel comfortable with software and reports
  • Interface with Engineering to recommend improvements for Vence technology
  • Assist marketing to write newsletters and Ag media stories related to Vence technology
  • Work with Sales and Marketing to organize User groups and farm demonstrations

Education Minimum Requirement

  • Bachelor’s Degree in Animal Health, Agriculture, Business or relevant study is required.

Required Skills/Abilities

  • Demonstrated understanding of the beef industry and cattle grazing
  • Excellent interpersonal communication and presentation skills
  • Flexible and able to adapt to a changing environment
  • Able to quickly build trust and rapport with customers
  • Time management and strong organizational skills
  • Must possess a valid U.S. motor vehicle driver’s license without restriction
  • Excellent written, verbal and MS Office skills
  • Ability to manage a Customer Relationship Management (CRM) system to track each account and interaction
  • Experience working with ranching community preferred

Current Employees apply through internal system; Current Contingent Workers apply through internal system. Note: URLs have been omitted in this refined version.

Legal and Workplace Information

US and Puerto Rico Residents Only: Our company is committed to inclusion and provides accommodations during the application process upon request.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. We comply with affirmative action requirements where applicable. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit the EEOC Know Your Rights materials.

U.S. Hybrid Work Model: Effective September 5, 2023, employees in office-based positions in the U.S. will follow a Hybrid model: three total days on-site per week (Monday - Thursday) and remote on Fridays, with variations by site or organization. This model does not apply to field-based, facility-based, manufacturing-based, or research-based positions, or roles designated as remote.

Compensation: The salary range for this role is $77,700.00 - $122,300.00. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Benefits: Medical, dental, vision, retirement (401(k)), paid holidays, vacation, sick days, and other benefits. More information about benefits is available through the employer benefits page.

Application: Apply through the company careers site; the posting has an end date outlined in the posting.

Other notes

Travel: 75% travel may be required. Location and other: Remote/hybrid options may be available depending on role. Shift: Day shift. Valid Driving License: Yes. Hazardous Materials: N/A.

#J-18808-Ljbffr Experience: 3 years required
Back to blog

Other Jobs To Apply

Quantum Computing/Cryptography Engineer - II

Senior Director at General Electric - GE: 100% Remote (CA, MH, India, ENG, United Kingdom)

Boeing Virtual Information Session - Fall 2026 [Remote]

(#R-098370) R&D Co-Op | Johnson & Johnson | Handshake

Drive with DoorDash

Benefits Partner-Remote Eligible

Enterprise Account Executive - Workvivo

Creative Director, Copy (Brand Narratives)

REMOTE - Enterprise Engineer V - Datadog

Remote Front-End Developer (Angular 16+ | UI/UX + TD)

Publicity Coordinator, Theatrical & Awards (Contract)

Customer Service Rep (100% Work From Home)

Mid-Level Shopify Developer (Remote)

Software Engineer, Enterprise Zone (Backend & Full Stack) — Multiple Levels

Senior Gameplay Animator - Remote, World Class Motion Lead Job at Doist in New Y

Part-Time Shopify Data & PO Coordinator (Remote)

Architect Product Security

Remote SLAM & Real-Time 3D CV Engineer

TikTok Social Programming, Bleacher Report at Warner Bros. Discovery: 100% Remote (NY, GA)

Senior Pharmacy Technician - Call Center - Work From Home

Financial Solutions Advisor - Central OC

Key Account Distribution Leader - Grainger at 3M: 100% Remote (GA, SC, NC)

1LMX RMS Global Configuration Management Engineer - FULLTIME TELEWORK

Boeing Virtual Information Session - Fall 2026 [Remote]

Monday.com Administrator-100% Remote

Advisory Consultant - Economics

Advisory Consultant - Economics

Experience Design (XD) I, Product Design - Bank of America Experience Design

Payroll Implementation Germany Full-time $82,000 - $92,000 USD

Technical Leader (Remote)

Smartsheet Expert for Integrated Project Planning

Pinterest collage maker $60 budget

Readiness Program Manager

Readiness Program Manager

Inside Sales Representative (Remote - Central Region)

Webflow Expert Needed to Finish Website and Build Stripe-to-Dropbox Customer Workflow

Creative Director, Partnerships & Collectibles Job at Crocs, Inc. in broomfield

Inside Sales Lead-Lathrop

Environmental Standards Expert - Climate

Conseiller(ère) Online après-vente - Service Preparation Specialist H/F - Aix en Provence

Senior Palantir

SE Region for CDL A Drivers. Top 50% Avg. $81,172

S.V.P. International LFO

S.V.P. International LFO

IT Philippines Full-time $10,000 - $12,000 USD

Intern, Applied Technologies (Summer 2027) [Remote]

Private - Web Site Testing

Global Indirect Tax Manager at Reddit, Inc: 100% Remote (US)

Data Analyst - Report Writer III at PROLIM: 100% Remote (US)

Freelance Senior Reddit Specialist at Orchestra Communications: 100% Remote (New York, NY, Washington, DC, Boston, MA, Miami, FL, Seattle, WA, San Francisco, CA, San Diego, Los Angeles, US)