Claims Specialist, Personal Lines -

At Allstate, great things happen when our employees join forces to protect families and their possessions from life’s uncertainties. And for more than 90 years, our spirit of innovation has enabled us to stay ahead of our customers’ evolving needs. From advocating for seat belts, airbags, and driver’s license laws, Allstate has become an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description The person in this role is responsible for conducting investigations and confirming the facts surrounding losses for advanced home insurance claims as well as major losses. This person determines coverage and damages, and adjusts and negotiates claims within discretionary limits.

Key Responsibilities

Build strong relationships with internal and external clients across multiple insurance lines

Evaluate settlement alternatives by reviewing regulatory compliance and fair practices; make decisions on the best course of action

Negotiate the most complex settlements, process related payments, and document all activities in the file across multiple insurance lines

Possess a thorough understanding of the content of all types of policies issued by the company

Demonstrate a solid understanding of basic estimation principles to create and verify damage estimates for complex first-party property insurance claims

Education

Valid AMF license required

AEC in property and casualty insurance is a plus

Experience

At least 5 years of field experience

Experience managing major loss claims

Equivalent Experience

Instead of the above educational requirements, an equivalent combination of education and experience may be considered.

Supervisory Responsibilities

This position does not involve supervisory duties.

Skills Business Case Analysis, Case Management, Claims Administration, Communication, Insurance Claims, Quality Management, Relationship Management

Compensation

The compensation range for this position is $64,512.00 to $105,336.00 per year. The actual salary offered to successful candidates depends on their skills and experience.

If you are applying for a position open to candidates across Canada, unless otherwise specified, strong English skills are required for effective, regular communication with clients, advisors, or employees nationwide.

When you join our team, you’re not just getting a job—you’re opening the door to new opportunities. You’ll have the chance to take your skills to the next level. You’ll be encouraged to challenge the status quo. You’ll have the opportunity to shape the future of protection while supporting the causes that matter to you. Working on our team means being part of something bigger than yourself. It means being part of a winning team that makes a real difference.

Allstate Group of Canada uses technology tools powered by artificial intelligence to assist with the screening, selection, assessment, and scheduling of interviews with candidates as part of the recruitment process.

This job posting is for a position currently open within the organization.

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