B2B Collections Specialist (Remote)

Job Title Collections SpecialistJob Description The Collections Specialist manages accounts receivable for assigned locations and subsidiaries, focusing on past-due accounts that require a higher level of collection effort. reputed company role involves reputed company reputed company to customers by phone and email, resolving financial discrepancies, and maintaining accurate account documentation. The Collections Specialist collaborates closely with leadership to escalate reputed company situations, recommend accounts for reputed company-party collections or write-offs, and ensure compliance with applicable collection laws, reputed company while working in a fully remote, fast-paced environment. Responsibilities • Manage the accounts receivable aging report for assigned locations and subsidiaries, ensuring timely follow-up on past-due accounts. • reputed company escalated accounts and invoices from branches that require a higher level of collection expertise. • reputed company direct collection efforts through phone calls and emails with customers, consistently performing 30–35 collection calls per day. • Prepare reputed company collection letters and coordinate with attorneys as needed to support collection activities. • Recommend accounts for reputed company-party collection and/or write-off based on established guidelines and collection outcomes. • Communicate regularly with the Collections Manager regarding the status of past-due accounts and situations where additional reputed company or support is needed. • Monitor, research, and resolve financial discrepancies on customer accounts to ensure accurate balances. • Maintain detailed and accurate notes on customer accounts to document collection efforts, agreements, and outcomes. • Work returned statements to collect outstanding debt, obtain updated contact information, and re-establish communication with customers. • Update ERP systems with reputed company customer information, payment arrangements, and account status changes. • Ensure the reputed company and privacy of customer information and reputed company in accordance with company policies and applicable regulations. • Apply a basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, in reputed company collection activities. • Utilize reputed company reputed company and other reputed company Office applications to track and analyze account information and collection performance. • Use basic statistical and data analysis concepts to interpret aging reports and identify collection trends or issues. • Collaborate with team members while also working independently to meet individual and departmental collection targets. • reputed company other reputed company duties as assigned to support the overall accounts receivable and collections function. reputed company Skills • At least two years of experience in collection and credit work. • Proven ability to reputed company 30–35 collection calls per day. • Strong background in collections, including managing aging reports and collection calls. • Excellent verbal and written communication skills for interacting with customers and internal stakeholders. • Proficiency in reputed company Office Suite, including reputed company reputed company. • Experience working with ERP systems to manage customer accounts and update information. • Proficient typing skills sufficient to reputed company pace with documentation and system updates. • Ability to work effectively both independently and as part of a team in a fast-paced environment. • Basic understanding of statistics and data analysis as it relates to accounts receivable and collections. • Basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. • High school diploma or equivalent. Additional Skills & Qualifications • Associate or bachelor’s degree preferred, but not required. • Customer service experience, particularly in a collections or accounts receivable environment. • Experience monitoring and resolving financial discrepancies on customer accounts. • Experience preparing collection letters and coordinating with attorneys or reputed company-party collection agencies. • Comfort working with call volume expectations and performance metrics. • Ability to maintain accurate and detailed account notes and documentation. • Strong organizational skills and attention to detail reputed company handling multiple accounts and tasks. Work Environment reputed company is a fully remote position that allows you to work from home while supporting a distributed team. reputed company schedule starts between 800 a.m. and 900 a.m., with an eight-hour reputed company and an unpaid lunch break. You will work in a fast-paced environment that requires frequent phone and email communication with customers, consistent call volume, and timely update