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Associate SOC Analyst
Job Description:
- Monitor and analyze log data, network traffic, and/or alerts generated by various security technologies in real time.
- Respond to, triage, and escalate security incidents using a SIEM platform and documented procedures.
- Support vulnerability scans and analyze results for remediation recommendations.
- Draft security incident reports detailing threats, characteristics, and remediation activities for senior analyst review.
- Research new threats and ensure appropriate detection capabilities are in place.
- Review incidents and deliverables for procedural adherence and update documentation as needed.
- Contribute to the quality and timeliness of security incident detection and classification services.
- Ensure standards and procedures are followed within defined SLAs.
- Communicate security issues to customers verbally and in writing.
- Refer difficult or complex issues to experienced staff.
- Develop understanding of current vulnerabilities, attacks, and countermeasures.
- Identify process improvement opportunities and suggest them to stakeholders.
- Manage and track customer issues and requests in a ticketing system.
- Work within a 24x7x365 team supporting timely monitoring-service delivery.
- Work rotating shifts as assigned.
- Support other teams as needed.
Requirements:
- US Citizenship is Required
- 0-2 years of experience in an operational or technical environment, preferably with customer-facing responsibilities.
- Foundational understanding of core networking concepts including TCP/IP and common Internet protocols.
- Exposure to or basic understanding of an information/cyber security role, particularly in security monitoring and analysis.
- Familiarity with the cyber security threat landscape, including prevalent vulnerabilities and attack methods.
- Familiarity with security tools such as SIEM (Security Information and Event Management) platforms.
- Demonstrated technical and troubleshooting skills and the ability to adapt to solve new technical issues.
- General systems infrastructure knowledge (Windows/Linux OS).
- Strong verbal and written communication skills with a focus on clear and concise reporting.
- Bachelor's degree in Computer Science, Information Technology, or a related field. (Preferred)
- Relevant entry-level certifications such as CompTIA Security+, CompTIA CySA+, or GIAC GSEC. (Preferred)
- Basic experience with scripting languages (e.g., Python, PowerShell) for task automation. (Preferred)
- Experience with ticketing/case management systems. (Preferred)
- A strong passion for cyber security, continuous learning, and knowledge sharing. (Preferred)
Benefits:
- 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
- Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
- Group Term Life, Short-Term Disability, Long-Term Disability
- Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
- Participation in the Discretionary Time Off (DTO) Program
- 11 Paid Holidays Annually
