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Vendor Management Manager (Remote)
Resp & Qualifications PURPOSE: The Enterprise Vendor Manager (EVM) is responsible for facilitating, managing, and monitoring activities for Strategic Vendors that are critical to CareFirst operations. The EVM collaborates with the Business Units receiving services from such vendors and supports the overall health, relationship, issues, and strategic direction of the relationship. As the Manager, you will be directly supporting the implementation of the Vendor Management Office (VMO) in alignment with the strategic objectives of the organization. The ideal candidate must understand contractual, commercial, and operational working relationships with our vendors to ensure effective delivery of committed products, services, and solutions. ESSENTIAL FUNCTIONS: Vendor Performance Management: Manage strategic vendor relationship and performance through Metrics, KPIs, Risk indicators, and SLAs. Assist in building the measurement and reporting structure for vendor management (inclusive of survey, scorecard, improvement plan, and dashboard creation). Support data collection, consolidation, and communication of performance outputs on vendors. Advise, facilitate, and manage business reviews (operational/executive oversight meetings). Support issue management from identification through remediation activities. Provide training to internal staff members who are responsible for executing vendor management activities. Planning & Due Diligence: Support VMO in establishing internal procedures, processes, and reference materials as part of vendor management orientation across enterprise. Manage and communicate relevant information regarding strategic vendor profiles across CareFirst. Support risk/contract negotiation and onboarding activities for strategic vendors. Contribute to the timely completion of vendor risk assessments in cooperation with Cybersecurity and risk teams. Provide support and oversight to vendor audits where required. Contracting: Assist procurement in driving cost-effective negotiations with vendors while ensuring compliance of negotiated contract terms (e.g., service levels, deliverables). Direct involvement with renewals for strategic vendors, including the addition of any necessary contractual elements. Strategy & Segmentation: Consult with Business Units to develop innovative strategies, drive value gains across service offerings, and identify areas for continuous improvement. Support sourcing strategies and provide market / industry insights on existing or prospective vendors. Assist in segmentation, tiering, and rationalization of vendor portfolio. Vendor Termination/Renewal: Consult with Business Units, Procurement, and Cybersecurity to generate target positions on certain commercial terms & conditions. Support VMO in overseeing the creation and maintenance of a repository of contract commitments to track key milestones (expirations, renewals). Make decisions alongside Business Units to determine termination of strategic vendor contracts while ensuring no impact across CareFirst. QUALIFICATIONS: Education Level: Bachelor\'s Degree in Business Administration or related field OR in lieu of a Bachelor\'s degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Experience: 5 years procurement/vendor management experience. 1 year supervisory or demonstrated progressive leadership experience. Preferred Qualifications : Work experience in vendor management, (preferably) with both large and small, high growth companies. Proficient with MS Product Suite (MS Teams, Word, PowerPoint, Excel, PowerBI). Experience with benchmarking and deriving insights from structured data sets. Excellent communicator with the ability to influence. Strong problem-solving ability with a focus on managing to business outcomes through collaboration with multiple internal and external parties. Advanced knowledge of third-party risk management. Thorough understanding of commercial terms (warranties, intellectual property, indemnification) in contracts. Salary Range: $100,160 - $185,922 Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate\'s work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case\'s facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Department Vendor Management Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. PHYSICAL DEMANDS: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship #LI-DM1 REQNUMBER: 21186 Salary: USD 100160 - 185922 per year
