VA - Answering Calls in busy Dental Office, Dental Insurance verification, Customer follow up calls

We are a small medical/dental office in Millbrae, CA

We need someone to help us out by:

Picking up inbound calls, scheduling patients, following up on old claims, pre-auths, etc.

Logging into our system using remote desktop. So you need a good internet connection. Logging into our various dental insurance portals:

1. Followup on pre-auths and posting to our system

2. Calling patients to review the pre-auth and schedule them

3. Some followup on old claims/appeals

4. Various other remote tasks.

Good phones skills required. We will provide a VOIP Vonage account to use.

Dental experience is required.

We work 8-5 PST Monday - Thursday and one Friday per month. Flexible hours.

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