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Service Advisor
Pay: $24.00–$30.00 per hour
Schedule: Full-Time | Monday–Friday
This position plays a critical role in coordinating communication between customers, technicians, drivers, and fleet management systems to ensure efficient shop operations and excellent customer service.
- Create, manage, and close repair work orders.
- Prepare repair estimates and communicate recommendations to customers.
- Coordinate daily shop scheduling and workflow.
- Maintain communication with fleet customers and drivers regarding repair status.
- Ensure accurate documentation of repair history and service updates.
- Support prioritization of repairs and efficient shop operations.
- Process invoices and completed repair orders.
- Utilize fleet management systems and repair portals such as Wheels, Holman, Auto Integrate, or similar platforms.
- Build strong relationships with customers and internal technicians.
- Previous customer service, service advisor, or service writer experience.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Basic understanding of automotive or diesel repair processes.
- Professional written and verbal communication skills.
- Strong attention to detail and administrative skills.
- Experience in a diesel repair or fleet maintenance environment.
- Experience using fleet management systems or repair portals.
- Bilingual English/Spanish skills are a plus.
- Family-owned, team-oriented company.
- Stable Monday–Friday schedule.
- Paid vacation.
- Paid holidays.
- Paid sick leave.
- Growth opportunities within fleet operations.
- Clean and organized work environment.
- Supportive management and technician team.
Apply Today
Phone: 818-582-4582
Email:
francis@lafleetcare.com
Skills:
Administrative Skills, Automotive Repair and Maintenance, Billing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, English Language, Establish Priorities, Fleet Management, Maintenance Services, Multilingual, Multitasking, Operations Management, Organizational Skills, Presentation/Verbal Skills, Repair Orders, Spanish Language, Team Player, Truck Driver, Vehicle Fleets, Writing Skills
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L.A. Fleet Care Inc.