Senior Enrollment/Billing Representative

Job Description:

  • Provide billing and collections support to new and existing accounts
  • Manage a book of TPA business and assigned portfolio of complex client accounts
  • Reconcile group accounts and accounts receivable
  • Create special charge invoices and bills
  • Research payment, census, billing, eligibility, rate variance, and delinquency issues
  • Request refunds and monitor delinquency reports
  • Process group renewals, new business, terms, and revisions
  • Work with TPAs, brokers, clients, banks, vendors, partners, and matrix organizations to resolve issues and disputes
  • Facilitate internal and external conference calls or meetings
  • Analyze client data and prepare monthly and ad hoc reports
  • Conduct peer audits to ensure quality and mitigate financial risk
  • Track and monitor customer financial performance
  • Identify and implement process improvements
  • Provide internal and external customer service
  • Process, review, and understand multiple system inputs
  • Support cash-team activities, including cash and census application, mailings, filing, electronic invoicing, and general administration
  • Apply financial payments to accounting systems
  • Meet or exceed daily, quality, and individual development goals
  • Provide special project support as needed

Requirements:

  • High School Diploma or equivalent experience is required; Bachelor’s degree preferred
  • 3+ years work experience in billing, accounting, or collections role
  • Proficient in 10 keys
  • Strong knowledge of Excel
  • Genasys, SAP, PCRS system knowledge preferred, or quick learner of new applications and systems
  • Analytical, attention-to-detail, and quality-oriented
  • Knowledge of Microsoft applications
  • Solid problem-solving skills
  • Ability to manage time and prioritize appropriately
  • Responsiveness and sense of urgency when dealing with internal and external clients
  • Ability to multitask and shift priorities
  • Ability to work independently and proactively
  • Strong verbal/written communication and organizational skills
  • Leadership and motivational skills in a fast-paced environment
  • Strong interpersonal skills
  • For home working, cable broadband or fiber optic internet service with at least 10 Mbps download/5 Mbps upload

Benefits:

  • Annual bonus plan eligibility
  • Medical, vision, and dental benefits starting on day one
  • Well-being and behavioral health programs
  • 401(k)
  • Company-paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Leaves of absence
Back to blog

Other Jobs To Apply

Amazon Delivery Driver

REMOTE - Entry-Level Management Training (Work from Home)No Experience Needed Full Training Provided

Delta Airlines (Data Entry) Work From Home Position Jobs - Apply Now

Film & TV Development & Production Internships: LA - Summer 2026

`Remote Entry-Level Role | Beginner Friendly | Full/Part-Time | Start ASAP

Work From Home Remote Entry Level -Focus Group Position

Fulfillment Center Warehouse Associate

Robotics Warehouse Associate

amazon warehouse associate $15+/ Hour (Sign on Bonus)!

Amazon Warehouse

Sr. Operations Manager

Delivery Driver(06993) - 2753 W Washington

"Fully Remote Benefits Representative | Flexible Schedule | Hiring Immediately

Fulfillment Workplace Health and Safety Specialist Intern 2026 - AZ, CA, CO, NM, NV, OH, OK, TX, UT, WA - Now Hiring

Software Development Engineer III (ADBL189)

Want to Work From Home? Provide Customer Service Support for Leading Cruise Lines - Flexible Hours

DJZ5 - $23.75hr - New Jersey - Amazon DSP Delivery Driver

EHS Specialist

Sales Associate- Redding

Team Member

Remote Travel Specialist (part time)

Remote Data Entry -Time Focus Group Participants (Up To $750/Week)

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Remote Healthcare Customer Service Representative

-Urgent Hiring | Entry-Level Remote Role | Flexible Schedule | Apply Today

REMOTE - Entry-Level Management Training (Work from Home)No Experience Needed Full Training Provided

Easy Remote Academic Transcription Jobs No Experience

Immediate Hiring: Virtual Scheduling Assistant-Entry Level

Remote Live Chat Assistant – Entry-Level Customer Support Specialist (No Experience Required | $35/Hour)

Flight Monitor, Amazon - Prime Air

Amazon Prime Delivery Driver $18-$26/hr

Sr. Operations Manager

EHS Specialist

Warehouse Team Member

Warehouse Associate - $18.00/hour

Work From Home - Up to $750/ week

(Part Time) Data Entry - Remote Jobs

Part-Time Doorstep Trash Collection Specialist - Weekends

Front Desk Concierge (Part-Time / Weekend)

EHS Specialist

Area Manager, Early Career (2027) - AR, MS, OK, LA

Warehouse Worker - Central NJ-OCS (collapsed into 763300000)

Amazon Customer Service Representative (Remote)

Remote Customer Service Specialist

Heavy Equipment Operator

Certified Nursing Assistant (CNA) Jobs in Tucson, AZ — $19–$21/hr, Flexible Shifts

Remote Travel Booking Agent (Flexible Schedule)

Pathways Operations Manager Intern - Summer 2027 - Now Hiring

Supervisory Transportation Security Officer

Paid Panel Immediate Start - Remote Part-Time - Customer Service Representative Welcome