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Senior eCommerce Sales Manager
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your Role at Delta Faucet
Do you enjoy working in a fast paced, highly analytical account management position with a leading eCommerce customer? Are you a proven sales leader who knows how to drive profitable growth? Are you proficient in eCommerce channel dynamics? At Delta, we are seeking a Sales Leader who can develop and implement a growth strategy and prioritize team activities to meet sales and profit objectives through Wayfair and our other Ecomm Partners – ultimately influencing overall brand awareness across all channels.
The Sr. Ecomm Sales Manager works with a cross-functional team to meet financial, operational and strategic objectives with our Ecommerce channel partners. This individual will support all brand initiatives with the Wayfair account, as well as have account ownership of other Kraus Brand ecommerce channel partners like fergusonhome.com, Houzz, Overstock and Bed, Bath and Beyond. This individual works directly with the customer to analyze sales trends, inform key strategic decisions, manage new product launches, and ensure product availability and content remain best-in-class. A crucial part of this role is planning and driving the execution of a calendar of activities and initiatives to support sales growth as well as working to ensure future success for the organization and customers. In addition to working closely with the core Ecomm team, this role will collaborate with Finance, Customer Solutions, Operations, Product Marketing, and Sales Channel counterparts.
Responsibilities
- Develop and execute all account initiatives across the Delta brand portfolio for Wayfair
- Lead and develop ecommerce account manager (Direct report)
- Lead and own Kraus Brand account relationships with other Ecomm Partners like Build.com, houzz, Overstock, BBB
- Develop and maintain a deep understanding of the customer platform dynamics, communicate them internally, develop strategies for success inside customer platforms
- Lead deployment of key growth levers including promotional planning and execution, performance metrics, and market trends
- Align and implement sales goals and priorities with key internal and external decision-makers
- Strategically negotiate customer programs for profitable growth
- Optimize price, promotion, advertising, and supply chain to earn strong organic placement on the digital shelf
- Optimize operational execution through the development of new operations and fulfillment capabilities
- Lead and own internal and customer-facing meetings to drive engagement and accountability on projects; independently resolve escalated issues
- Utilize suite of analytics tools to make data driven decisions
Qualifications
- BS in Business, Marketing, or related field and 5+ years of related experience
- eCommerce Account Management Experience with a major omnichannel retail customer, preferably working with Amazon or Wayfair
- Strong Financial Acumen
- Self-starter and possesses the ability to quickly translate data into information to help drive decisions
- Capacity to effectively form relationships, informally influence, and concisely communicate complex topics at all levels of the organization.
- Highly motivated and able to resourcefully solve problems while ensuring decision-making and engagement occurs at the right levels within the organization.
- Ability to multitask and prioritize multiple projects through to execution
- Thrives in a fast-paced and dynamic environment
- Remote work but ability to travel up to 25% to customers primarily & trade shows, and headquarters as needed
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:
- Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
- Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
Company: Delta Faucet Company
Full time Hiring Range: $103,700.00 - $163,020.00 USD Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
