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Seasonal Sales Representative – Remote USA
Your potential has a place here with TTEC’s award-winning employment experience. As a Seasonal Sales Representative working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC
Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll be Doing
Do you enjoy building relationships, and helping customers find solutions? In this role, you'll engage with prospective and existing corporate clients through email and phone, helping drive seamless customer experience. You'll support a leading business-to-business gifting program during the busy holiday season.
During a Typical Day, You’ll
- Manage a shared inbox of outbound sales communications, responding to inquiries and following up with prospective corporate clients via phone and email
- Maintain accurate customer records, contact lists, and activity tracking within CRM platforms
- Assist clients with placing, managing, and tracking corporate gift orders through online ordering systems
- Research and resolve order, delivery, and account-related questions
- Communicate with customers in a warm, professional, and consultative manner while identifying potential business opportunities
- Escalate complex client needs and sales opportunities to leadership as appropriate
What You Bring to the Role
- 6 months or more of customer services experience, call center operations, inside sales, or phone-based sales
- High school diploma or equivalent
- Experience with CRM platforms or the ability to quickly learn new tools and technology
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is required
- A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage of $17 per hour plus $1 commission hourly
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
A Bit More About Your Role
We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
