Sales Support Executive (International – Night Shift)

Remote
40000 - 50000 inr / month
31 Mar 2026
  • Shift Timing: 9:00 PM – 5:00 AM IST
  • Work Schedule: 9 hours/day | 6 days/week
  • Employment Type: Full-time (Payroll)

About Us

We are a premium global D2C brand serving customers primarily in the US and other international markets. Our focus is on delivering high-quality products backed by a seamless, high-touch customer experience. Every interaction—whether via call or chat—is treated as a brand moment, not a transaction. We operate at the intersection of design, craftsmanship, and customer obsession, and we’re building a team that values ownership, accountability, and conversion-driven excellence.

Role Overview

We’re looking for a sharp, customer-first Sales Support Executive who can convert intent into revenue. This role sits at the intersection of sales, live support, and customer experience. You’ll engage high-intent users, recover abandoned carts, upsell where relevant, and ensure premium-quality support across calls and live chat.

This is not a passive support role. You are expected to drive conversions.

Key Responsibilities

  • Proactively call abandoned cart customers on Shopify and assist them in completing purchases
  • Convert warm leads through consultative selling, upselling, and cross-selling
  • Provide real-time support via live chat and calls to website visitors
  • Help customers make the right buying decision, aligned with a premium brand experience
  • Handle customer escalations and complaints with ownership and resolution mindset
  • Maintain accurate records of interactions, conversions, and follow-ups
  • Meet and exceed monthly sales and conversion targets
  • Collaborate with internal teams to improve scripts, FAQs, and conversion flows

Required Experience & Skills

  • 2–5 years of experience in Sales Support / Customer Support / Inside Sales
  • Prior experience handling international B2C customers (US, CA, AU preferred)
  • Strong exposure to calling + live chat support environments
  • Experience working with Shopify stores, abandoned cart recovery, or D2C brands
  • Fluent English (spoken and written) — mandatory
  • Confident, persuasive communicator with strong objection-handling skills
  • Comfortable working night shifts and remotely
  • Ability to balance sales targets with customer empathy

Compensation

  • Fixed salary (as per experience)
  • Monthly sales incentives linked to performance
  • Long-term growth opportunity with a premium international brand

Back to blog

Other Jobs To Apply

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0754)

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr

UPS Part-Time Twilight Sort Associate

Hiring in Las Vegas:Dock Worker(Part-Time)

Delivery Driver - Competitive Pay, PTO & Growth

Sortation Warehouse Associate-Mobile,AL | Hiring

Amazon Warehouse

Amazon Warehouse

Amazon Delivery Driver

UHAUL Careers Remote - International Shipping Operations Representative - Customer Service and Logistics

Bilingual French – Remote Roadside Assistance Agent (Part Time)

Warehouse Office Support

Join Amazon in Birmingham as a 3rd Shift Inbound Dock Unloader

Warehouse Team Member

Amazon Delivery Driver

Customer Service Rep (100% Work From Home)

Inbound Retail Sales Rep (Work From Home)

Customer Service Rep (100% Work From Home)

Senior Station Manager

3rd Shift(Contract)-Yuma | Hiring

Area Manager II (Fulfillment & Operations)

Admissions Essay Reviewer/Teacher (Remote)

Teach English online with flexible hours

Package Handler - Part Time (Warehouse like)

Warehouse Associate II (Part-Time)

Amazon Warehouse Operator – Columbus, OH

Amazon Sortation Center Associate

Seasonal Warehouse Associate (Macon, GA)

LPN – 100% Remote

Remote Licensed Practical Nurse | Licensed Vocational Nurse Patient Advocate (Contract/100% Remote)

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr

Amazon Delivery Driver

Receiving 1st shift M-Thu 5:00 AM - 3:30 PM

Amazon Warehouse Associate

Bakersfield Job:Full-time Night Shift Warehouse Unloader(Part-Time)

Warehouse Associate•Columbus,OH•Amazon | Hiring

Warehouse Associate - $26/hr +

Warehouse Associate - Nights - $28/hr +

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2715)

Distribution Center Associate

Warehouse Associate($19-$22/hr)-Sacramento,CA | Hiring

Sterile Processing Supervisor - Full Time - Bakersfield - Outpatient Surgery

Amazon Delivery Driver

Remote Insurance Verification Specialist, Specialty (Pennsylvania)

Strategy Planning Advisor

Remote Medical Billing & Coding Jobs (No Experience Required)

Call Center Specialist

Call Center Specialist

Call Center Agent (Fully Remote)

Remote Chat & Email Support - No Talking Required | Entry-Level Welcome