Remote Medical Support Assistant (Medical Receptionist)

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. 

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

  • Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
  • Provide general reception support in the Release of Information (ROI) offices at various medical centers.
  • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
  • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
  • Make outgoing and receive incoming phone calls.
  • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
  • Review ambulance claims for eligibility and payment.
  • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
Qualifications
  • Citizen of the United States of America.
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
  • Heavy phone and computer usage, often simultaneously.
  • Familiarity with medical terminology, hospital terminology and/or clinics.
  • Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
  • Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
    • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
    • One year of education above high school or one to two years of related job experience.
    • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
  • Ability to pass a required level of security clearance (NACI-level background check).
  • No sponsorship available 

 

All candidates must be able to:

  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Back to blog

Other Jobs To Apply

Amazon Delivery Driver

REMOTE - Entry-Level Management Training (Work from Home)No Experience Needed Full Training Provided

Delta Airlines (Data Entry) Work From Home Position Jobs - Apply Now

Film & TV Development & Production Internships: LA - Summer 2026

`Remote Entry-Level Role | Beginner Friendly | Full/Part-Time | Start ASAP

Work From Home Remote Entry Level -Focus Group Position

Fulfillment Center Warehouse Associate

Robotics Warehouse Associate

amazon warehouse associate $15+/ Hour (Sign on Bonus)!

Amazon Warehouse

Sr. Operations Manager

Delivery Driver(06993) - 2753 W Washington

"Fully Remote Benefits Representative | Flexible Schedule | Hiring Immediately

Fulfillment Workplace Health and Safety Specialist Intern 2026 - AZ, CA, CO, NM, NV, OH, OK, TX, UT, WA - Now Hiring

Software Development Engineer III (ADBL189)

Want to Work From Home? Provide Customer Service Support for Leading Cruise Lines - Flexible Hours

DJZ5 - $23.75hr - New Jersey - Amazon DSP Delivery Driver

EHS Specialist

Sales Associate- Redding

Team Member

Remote Travel Specialist (part time)

Remote Data Entry -Time Focus Group Participants (Up To $750/Week)

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Remote Healthcare Customer Service Representative

-Urgent Hiring | Entry-Level Remote Role | Flexible Schedule | Apply Today

REMOTE - Entry-Level Management Training (Work from Home)No Experience Needed Full Training Provided

Easy Remote Academic Transcription Jobs No Experience

Immediate Hiring: Virtual Scheduling Assistant-Entry Level

Remote Live Chat Assistant – Entry-Level Customer Support Specialist (No Experience Required | $35/Hour)

Flight Monitor, Amazon - Prime Air

Amazon Prime Delivery Driver $18-$26/hr

Sr. Operations Manager

EHS Specialist

Warehouse Team Member

Warehouse Associate - $18.00/hour

Work From Home - Up to $750/ week

(Part Time) Data Entry - Remote Jobs

Part-Time Doorstep Trash Collection Specialist - Weekends

Front Desk Concierge (Part-Time / Weekend)

EHS Specialist

Area Manager, Early Career (2027) - AR, MS, OK, LA

Warehouse Worker - Central NJ-OCS (collapsed into 763300000)

Amazon Customer Service Representative (Remote)

Remote Customer Service Specialist

Heavy Equipment Operator

Certified Nursing Assistant (CNA) Jobs in Tucson, AZ — $19–$21/hr, Flexible Shifts

Remote Travel Booking Agent (Flexible Schedule)

Pathways Operations Manager Intern - Summer 2027 - Now Hiring

Supervisory Transportation Security Officer

Paid Panel Immediate Start - Remote Part-Time - Customer Service Representative Welcome