Quality Process Improvement Project Manager - Remote - Nationwide

About the position

Vituity is seeking a Quality Process Improvement Project Manager to join their team. This role involves working with a multidisciplinary team to codesign new programs, analyze their impact, and manage them from concept to delivery. The Project Manager will act as a subject matter expert in hospital operations and process improvement, identifying gaps and developing supporting materials like manuals and training modules. They will create detailed work plans, manage project timelines, communicate updates, and lead medium to large-scale projects with potential dependencies and risks. The role also includes researching innovations, implementing practice improvement tools, defining business requirements for operational efficiency, conducting pre- and post- performance analysis, monitoring processes, and ensuring compliance with regulatory requirements. The Project Manager will analyze results against plans, forecast, and identify opportunities for operational improvement.

Responsibilities

• Works with a multidisciplinary team of physicians and practice management individuals to codesign new programs, from concept to delivery; analyzes the impact and success of these programs.
• Defines scope, objectives, milestones, deliverables, budget, methods, and tools for new programs in collaboration with stakeholders and monitors the progress (milestones, deliverables) over time.
• Subject matter expert in hospital operations and process improvement to help identify gaps for various programs and practice lines.
• Develops necessary supporting materials (e.g. manual, training modules, curriculum) to support the programs, working with physicians, workgroups and committees; pilots & evaluates impact of programs in meeting the defined objectives.
• Create clear, concise, detail-oriented work plans to drive programs and projects.
• Responsible for overall project management and program support (e.g., project workplans, meeting support, project timelines, regular project communications and updates) as needed for quality and performance program.
• Leads medium to large scale projects and initiatives that may have many internal and external dependencies and higher levels of risk.
• Responsible for research and implementation of practice improvement tools and for updates and revisions of standard client-developed programs.
• Conducts research to investigate new innovations, programs or technologies to inform program development and implementation efforts.
• Maintains and distributes project reporting on a consistent and ad hoc basis.
• Define business requirements and provide analysis to increase operational efficiency.
• Conducts pre- and post- performance analysis that ultimately enhance and improve risk mitigation processes.
• Measures and compares current processes with identified procedures and policies, monitors processes, and provides management summaries with recommendations for error prevention.
• Assures ongoing compliance with quality and industry regulatory requirements.
• Monitors outcome measures and implementation of newly implemented programs.
• Coordinate with various departments to ensure smooth workflow and ensure high standards and quality of process by identification of the root cause and implementation of action plans of quality issues.
• Analyzes actual results against plan and forecasts and identifies opportunities for improvement in operational performance and recommends interventions where appropriate.

Requirements

• Bachelor's degree in Healthcare Management, Business, Finance, or related field and 2-4 years of experience working within a healthcare setting.
• Extensive experience in data and analytics: developing, preparing and analyzing reports and/or leading clinical related quality programs measuring performance and continuous improvement planning.
• Strong computer skills; proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
• Demonstrated understanding of Project Management concepts.
• Supporting the development of engaging and effective learning content.
• Understanding of hospital and outpatient clinic operations.
• Requires experience working with pivot table in Excel.
• Requires project management and/or program management experience.
• Requires previous experience completing requirement and operational documents, reports, specifications, plans and analysis.
• Excellent verbal and written skills.
• Intuitive people skills.
• Strong organizational and customer service skills.
• Ability to keep impeccable records and to sustain strong attention to detail.
• Demonstrated ability handling detailed work accurately and quickly, working to deadlines on multiple tasks, working as a team member in a collaborative and participatory manner, and interacting both in person and over the phone with a courteous and professional demeanor.
• Demonstrated self-learner interested in continued professional development and personal growth.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage
• Top Tier 401(k) retirement savings plans that offers a \$1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees
• Annual corporate Success Sharing bonus program