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QA Team Lead – QA Manager
Job Description:
- Lead and manage the QA team, including resource planning, workload management, mentoring, and career development.
- Define, implement, and continuously improve QA processes, standards, methodologies, and best practices across the organization.
- Develop and maintain comprehensive test strategies, test plans, test scenarios, and test cases for new and existing products.
- Work closely with Product Managers, Business Analysts, Developers, and other stakeholders to understand requirements and define testing approaches.
- Ensure quality is embedded throughout the Software Development Lifecycle (SDLC).
- Drive test planning, test execution, defect management, and release readiness activities.
- Manage QA activities using Jira and related project management and reporting tools.
- Track, analyze, and report quality metrics, testing progress, defect trends, and release quality indicators.
- Identify quality risks early and proactively propose mitigation strategies.
- Support and improve both manual and automated testing practices across the team.
- Participate in recruitment, onboarding, performance management, and professional development of QA team members.
- Facilitate collaboration between QA, Product, Engineering, and Delivery teams to improve overall product quality and delivery efficiency.
- Stay current with emerging QA tools, testing methodologies, and industry best practices.
Requirements:
- Proven experience leading QA teams in a Team Lead, QA Manager, or similar leadership role.
- Strong understanding of Software Development Lifecycle (SDLC) and Agile software delivery methodologies.
- Experience creating and maintaining test strategies, test plans, test scenarios, and test cases.
- Strong knowledge of QA methodologies, testing processes, defect management, and quality assurance best practices.
- Experience coordinating testing activities across multiple projects and teams.
- Hands-on experience with Jira and related project tracking and reporting tools.
- Understanding of QA metrics, reporting frameworks, and quality governance practices.
- Experience establishing or scaling QA processes within growing technology organizations.
- Solid understanding of web application testing and modern software architectures.
- Experience working alongside development, product, and business teams throughout the delivery lifecycle.
- Strong analytical thinking, organizational, and problem-solving skills.
- Experience mentoring and developing junior and mid-level QA professionals.
- Excellent written and verbal communication skills.
- Upper-intermediate (or higher) level of English.
- Ability to work effectively in a distributed international team environment.
- Experience with leveraging the latest AI tools to increase productivity with automation, where feasible (e.g., Codex, ChatGPT, etc.).
Benefits:
- Full time position (mix of onsite and remote).
- Competitive package.
- Career path in a technology company with many talented people.
- Opportunity to take ownership of the QA function and influence product quality at a strategic level.
- Exposure to innovative technologies and leading financial institutions.
- International and collaborative working environment.