Part-Time Virtual Medical Assistant – Behavioral Health in New York

Are you an experienced Medical Virtual Assistant with behavioral health expertise in New York? Jedalyn Bocago is seeking a dedicated Part-Time Virtual Medical Assistant to support an independent psychiatric nurse practitioner managing both telehealth and in-person patients.

Key Responsibilities:

  • Schedule appointments and send timely reminders to patients
  • Handle patient intake and verify insurance details
  • Manage patient portal messages and route them appropriately
  • Prepare prior authorization paperwork for treatments and medications
  • Submit and follow up on insurance claims to ensure timely reimbursements
  • Send pre-approved patient communications maintaining HIPAA compliance
  • Log prescription refill requests for provider review and approval

Qualifications:

  • Behavioral or mental health practice experience in New York is required
  • Strong understanding of healthcare administrative workflows
  • Comfortable with HIPAA-compliant communication and data handling
  • Excellent organizational skills and attention to detail

Preferred Skills:

  • Experience with Valant electronic health record system
  • Advanced medical billing and insurance claims processing expertise

This is a remote, part-time opportunity ideal for professionals seeking flexible work supporting behavioral health care.

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