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Medical Assistant (Part-Time -Remote )
Medical Assistant – (Part-Time) Schedule: Monday–Friday | 2:00 PM – 7:00 PM CST Location: Remote Employment Type: Part-Time Compensation: $16–$18 per hour (based on experience) Position Overview We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment. This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting. This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics. Core Responsibilities Patient Outreach & Scheduling • Conduct high-volume outbound and inbound patient calls during scheduled shift • Schedule Annual Wellness Visits and care management appointments • Provide professional patient education regarding preventive services • Meet daily outreach and scheduling performance targets Medical Assistant Support Duties • Perform medication reconciliation with patients • Update medical histories, allergies, and preventive care gaps • Collect and document patient-reported vitals when applicable • Prepare charts for provider review • Ensure accurate documentation within the EHR • Support care coordination and follow-up activities Compliance & Documentation • Maintain HIPAA compliance at all times • Accurately document all patient interactions in the EHR • Escalate clinical concerns to supervising providers as appropriate What This Role Requires • Comfort making 50–80 patient calls per shift • Strong phone presence and ability to engage Medicare-aged patients • Ability to work efficiently in a fast-paced, structured environment • Excellent multitasking and documentation skills • Professionalism and resilience when handling objections or voicemail-heavy outreach Qualifications • Medical Assistant certification or equivalent healthcare experience required • Prior experience in a medical office, primary care, or care coordination setting • Prior call center experience strongly preferred • Familiarity with Epic, reputed company, or similar EHR systems preferred • Experience working with Medicare populations preferred Ideal Candidate Profile • Self-motivated and disciplined in a remote setting • Comfortable with performance metrics and call volume expectations • Detail-oriented and clinically accurate • Reliable and punctual for scheduled shift • Able to balance patient empathy with efficiency Location Birmingham, Alabama (Remote) Employment Type Part-Time Compensation $16–$18 per hour Apply tot his job Apply To this Job
