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Employee Parking Office Agent - Denver International Airport

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join DEN's diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The starting target hourly range for this position is $23.89 to $29.00 per hour. We also offer generous benefits for full-time employees which include but are not limited to: <ul><li>Competitive medical, dental and vision plan effective within 1 month of start date </li><li>Pension Plan (DERP) and Retirement Plan </li><li>Accrue 140 hours of PTO within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year </li><li>Short-Term and Long-Term Disability </li><li>CARE Bank, Family Leave Benefits</li><li>Employee Assistance Program, Employee Volunteer Program</li><li>EcoPass (unlimited free RTD bus/train rides)</li><li>Learning and Development Opportunities; Courses and Career Development Resources</li><li>And so much more!!! </li></ul>Location and Schedule <ul><li>This 100% on-site position is based out of Denver International Airport. Employee parking provided.</li><li>Monday to Friday, 9:00am MST to 5:30pm MST </li><li>Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (includes nights, weekends, and holidays). </li><li>Schedules are subject to change. Schedule flexibility required. </li></ul>What You'll Do Denver International Airport has an opening for an entry level Employee Parking Office Agent. Employee Parking Office Agents must have strong customer service skills paired with the desire to work within a fast paced, high-volume environment and a supportive team. Additionally, as a Employee Parking Office Agent you can expect to: <ul><li>Provide excellent customer service to both internal and external customers </li><li>Provide information regarding parking permits to employees of the city, airlines, tenants, vendors, and the general public </li><li>Multi-task frequently, managing multiple projects, with constant interruptions </li><li>Communicate professionally through phone calls, in person, electronically, and written correspondence </li><li>Adhere to Parking and Transportation policies and procedures and City Municipal Codes </li><li>Requires scheduling flexibility (Sunday-Saturday) and occasional required overtime </li><li>Requires long periods of standing, as well as lifting, carrying, and transporting various items </li><li>This position requires driving and the ability to operate City vehicles. </li></ul>What You’ll Bring We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. Our ideal candidate will have some or all of the following skills and experience: <ul><li>Minimum of two years customer service experience in a fast-paced environment </li><li>Demonstrated ability to handle multiple tasks with constant interruptions </li><li>Demonstrates excellent attention to detail </li><li>Experience in cataloging, data entry, or warehousing </li><li>Excellent team player </li><li>Microsoft Office skills, at least at an intermediate level </li><li>Excellent communication skills </li><li>Experience providing customer service over the phone </li></ul>Required Minimum Qualifications We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: <ul><li>Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. </li><li>Experience: Two years' experience performing cashiering, contract monitoring, inspection, or customer service work requiring the explanation of rules, codes, regulations, and procedures </li><li>Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement. </li><li>Licensure & Certification: Requires a valid Driver's License at the time of application. </li></ul>FBI Background Check FBI criminal background checks are required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Shift Work/Emergency Duties Denver International Airport is a 24/7/365 team operation. If staffing challenges arise, weather conditions warrant, or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (including nights, weekends, and holidays). About DEN Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do. Application Deadline To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab): <ul><li>Resume </li></ul>This position is expected to stay open until 8/18. Please submit your application as soon as possible and no later than 11:59pm on 8/17 to ensure consideration. Internal Candidates Only: Please note that probationary employees are not eligible to apply for open positions until they’ve successfully passed probation. Please only apply if you have already passed the probation. About Everything Else Job Profile CC3585 Landside Operation Service Agent To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $23.89 - $35.84 Target Pay $23.89 to $29.00 per hour; Based on Education, Experince, Internal. Equity, and Career Service Rules Agency Denver International Airport Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.

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