Data Scientist for Top Cosmetic firm

<p><strong>Summary</strong><br>We are seeking a Data Scientist to analyze anonymized consumer interaction data and uncover patterns in unstructured language across call center and cross-channel conversations. The primary goal is to identify intent, surface trends, and turn language into structured insights that can inform content strategy and web experiences.</p><p><strong>General information</strong><br>This engagement focuses on a large historical dataset collected over 10 years across consumer information and interaction touchpoints. The data includes call center and cross-channel interactions, with existing KPI reporting around areas such as conflict types and call duration, but limited analysis of the underlying unstructured language.</p><p>The data sits in a homegrown database and Azure environment, with an anonymized semantic layer. The initial phase will be exploratory and somewhat open-ended, starting with manual exports of conversation data before more connected pipelines are established. This role will work closely with a Program Manager supporting the broader effort.</p><p><br></p><p><strong>Tasks and Deliverables</strong><br>- Analyze anonymized consumer interaction and call center conversation data.<br>- Review exported conversation data across channels, brands, and interaction types.<br>- Identify intent patterns within unstructured language and conversation content.<br>- Spot trends in customer language not captured by existing KPI reporting.<br>- Convert unstructured language into structured insights and usable analysis frameworks.<br>- Develop recommendations on how findings can inform content strategy.<br>- Explore how LLM-era language analysis can support web content decisions.<br>- Collaborate closely with the paired Program Manager on analysis priorities and outputs.</p><p><strong>Required experience</strong><br>- Proven experience as a Data Scientist working with large-scale datasets.<br>- Strong experience analyzing unstructured text or language-based data.<br>- Experience identifying trends, patterns, and intent signals from customer interactions.<br>- Ability to translate exploratory analysis into structured, actionable insights.<br>- Experience working with anonymized or sensitive consumer data.<br>- Familiarity with Azure-based data environments.</p><p><strong>Engagement highlights</strong><br>- Opportunity to shape the first meaningful language analysis of a rich 10-year dataset.<br>- High-ownership engagement with room to define the analytical approach.<br>- Direct impact on how customer language insights inform content and web strategy.</p>

Back to blog

Other Jobs To Apply

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0754)

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr

UPS Part-Time Twilight Sort Associate

Hiring in Las Vegas:Dock Worker(Part-Time)

Delivery Driver - Competitive Pay, PTO & Growth

Sortation Warehouse Associate-Mobile,AL | Hiring

Amazon Warehouse

Amazon Warehouse

Amazon Delivery Driver

UHAUL Careers Remote - International Shipping Operations Representative - Customer Service and Logistics

Bilingual French – Remote Roadside Assistance Agent (Part Time)

Warehouse Office Support

Join Amazon in Birmingham as a 3rd Shift Inbound Dock Unloader

Warehouse Team Member

Amazon Delivery Driver

Customer Service Rep (100% Work From Home)

Inbound Retail Sales Rep (Work From Home)

Customer Service Rep (100% Work From Home)

Senior Station Manager

3rd Shift(Contract)-Yuma | Hiring

Area Manager II (Fulfillment & Operations)

Admissions Essay Reviewer/Teacher (Remote)

Teach English online with flexible hours

Package Handler - Part Time (Warehouse like)

Warehouse Associate II (Part-Time)

Amazon Warehouse Operator – Columbus, OH

Amazon Sortation Center Associate

Seasonal Warehouse Associate (Macon, GA)

LPN – 100% Remote

Remote Licensed Practical Nurse | Licensed Vocational Nurse Patient Advocate (Contract/100% Remote)

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr

Amazon Delivery Driver

Receiving 1st shift M-Thu 5:00 AM - 3:30 PM

Amazon Warehouse Associate

Bakersfield Job:Full-time Night Shift Warehouse Unloader(Part-Time)

Warehouse Associate•Columbus,OH•Amazon | Hiring

Warehouse Associate - $26/hr +

Warehouse Associate - Nights - $28/hr +

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2715)

Distribution Center Associate

Warehouse Associate($19-$22/hr)-Sacramento,CA | Hiring

Sterile Processing Supervisor - Full Time - Bakersfield - Outpatient Surgery

Amazon Delivery Driver

Remote Insurance Verification Specialist, Specialty (Pennsylvania)

Strategy Planning Advisor

Remote Medical Billing & Coding Jobs (No Experience Required)

Call Center Specialist

Call Center Specialist

Call Center Agent (Fully Remote)

Remote Chat & Email Support - No Talking Required | Entry-Level Welcome