Communications and PR Specialist - Social Forums

Corporate Tools is hiring a Communications and PR Specialist – Social Forums. You will be a traditional company employee. This is a remote position, but if you’re near one of our local offices, you’re welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT. You’ll be working 40 hours a week and, of course, enjoy great company benefits.

Corporate Tools is searching for a Communications and PR Specialist – Social Forums who is going to cut through all the BS out there and provide facts and information to the people who want it, who need it, and especially those who need to be educated on how things work with our products. We don’t need a front person to smile, wave, and be stiff; we need someone who tells it how it is, but you know… make it positive, professional, productive, and fun.

We are a cool group of people that has a good time, but we get stuff done. Everything has a learning curve, but if you’re our person, that doesn’t scare you, it excites you. You’re going to have to learn a lot, research a lot, and be our expert at communicating that to the general public, clients, and internal staff at times. We can guarantee you a wild ride.

• 100% employer-paid medical, dental & visionFull coverage for employees — nothing comes out of your paycheck. Plus an annual review with a raise option.

• Time off that grows with you22 days PTO + 4 holidays to start. After 3 years it bumps to 29 days, and after 5 years you move to flexible time off — not accrued, not capped. Take time off when you want.

• Parental leave & 401(k) matchPaid parental leave, plus up to 6% company 401(k) matching with no vesting period — it’s yours from day one.

• Quarterly allowanceSpend it on whatever makes work better: a comfier remote setup, continuing-education classes, a plant for your desk, coffee for a coworker, a massage for yourself… really, whatever.

• No dumb perks (and a trail mix bar)No weekend dog-walking gimmicks that look cool but cost nothing because nobody uses them. We spend on benefits you’ll actually use — an open-concept office, friendly coworkers, a creative environment, and yeah… a trail mix bar.

• Manage all social media platforms via comments and forums. Platforms including: Facebook, Instagram, Twitter, TikTok, YouTube, Reddit, etc.

• Address any positive, neutral, or negative comments promptly, professionally and effectively and in line with company objectives

• Work with design and marketing teams to create content

• Develop strategy and content for industry specific remarks which require research, message development and gathering materials for use in internal and external presentations

• Create, implement and oversee communications programs that effectively describe and promote the organization and its work, services and activities. Amplify stories across our organization using channels to build engagement

• Develop and maintain consistent brand messaging across all communication channels, ensuring alignment with organizational goals and values

• Build and maintain positive relationships with key stakeholders, including media contacts, partners, and community members

• Conduct market research and competitor analysis to identify trends, insights, and opportunities for marketing and communication efforts

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field or equivalent experience

• Strong verbal and written communication skills and ability to adapt communication style to different audiences

• At least 1-3 years of demonstrated experience in a communications or PR role

• Strong organizational skills

• Knowledge and expertise in existing and emerging media platforms

• Experience in media relations, including press release writing and media pitching

• Strong interpersonal skills with ability to interact with diverse forum members, build relationships, and resolve conflicts diplomatically

• Professional experience in the Domain Registrar industry

• A deep understanding of online social forums, community dynamics, and best practices for community engagement

  
  

You are the kind of person who likes to get the message out to the fans, the naysayers, the uninformed, and the everyday curious people. You’re bored of your current cookie-cutter role and want real problems to solve that actually require deep thought and research. You’ve been in the depths of the social media world, and have come out wanting more.

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