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Architecture and Technology Director

Publication date : Aug 24, 2026, 12:00AMOrange Business is here!<iframe src="//" width="560" height="314" allowfullscreen="allowfullscreen"></iframe>About usJoin us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.<o:p></o:p><o:p></o:p>About the roleWe are looking for an experienced Architecture and Technical Director (ATD) to join our Contract Business Unit for one (or more) strategic global customers.<o:p></o:p>In this role, you will be the overall owner of the customer technical architecture across all Orange services and solutions—post-sales and for organic growth pre-sales. You will lead the Architecture & Technology Office, set the technical strategy and roadmap, and ensure that every solution we design is implementable, operable, secure, and financially optimized.<o:p></o:p>You will act as the trusted technology advisor for the customer, working closely with CxO-level stakeholders, the Contract Business Unit Head, Solution Leads, and our internal and external partners to translate business strategy into a robust, scalable, and innovative architecture.<o:p></o:p>If you are passionate about complex enterprise architectures, leading high-performing technical teams, and driving innovation and automation in a global, multicultural environment, we encourage you to apply.<o:p></o:p><hr>Objectives of the role<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Be the trusted technology advisor and global lead architect for a major customer account.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Own the end-to-end technical architecture of all Orange-delivered services across the full lifecycle of the contract.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Lead the Architecture & Technology Office, providing direction, coaching, and coordination for architecture and design resources.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Govern and sign off all new technical solutions and major changes, ensuring they are implementable, operable, secure, and aligned with standards.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Shape and maintain the technical roadmap jointly with the customer, aligned with their business strategy and Orange Business objectives (revenue, margin, satisfaction).<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Support organic growth by managing a structured pre-sales governance for incremental opportunities within the existing contract.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Ensure architecture coherence and design consistency across all domains (data, security, voice, collaboration, cloud, data center, applications, etc.).<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Drive innovation, automation, and AI-based services, testing them in lab environments and co-creating with the customer.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Ensure effective knowledge management and documentation, including design repositories and architecture standards.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Contribute to the CBU P&L, financially optimizing solutions and ensuring delivery according to or better than the business case.<o:p></o:p></li></ul><hr>What you will do<o:p></o:p>1. Customer leadership & architecture governance<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l2 level1 lfo2;tab-stops:list .5in;">Act as the global lead architect for the account, representing Orange in the joint technology board and other senior technical forums.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2;tab-stops:list .5in;">Regularly meet with customer executives and technical leaders (on-site, remote, and at industry events) to understand their business, IT strategy, and transformation priorities.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2;tab-stops:list .5in;">Design and maintain a detailed customer journey and enterprise architecture that connects business capabilities, processes, and technology building blocks.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2;tab-stops:list .5in;">Identify and document customer use cases and related service profile structures to guide solution design and industrialization.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2;tab-stops:list .5in;">Own the governance process on technology and service architecture, including architecture review boards, innovation boards, and change advisory governance.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo2;tab-stops:list .5in;">Serve as the client technical advocate, ensuring that Orange solutions meet or exceed agreed expectations while preserving Orange’s business objectives.<o:p></o:p></li></ul>2. Solution design, lifecycle & operations<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Lead and validate high-level and low-level designs (HLD/LLD) across network, security, collaboration, cloud, and associated ecosystems.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Ensure that all solutions are implementable and operable by Orange operations teams, including clear operational models and handover criteria.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Support Order-to-Bill and onboarding processes with the right architecture and design inputs.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Oversee design documentation, including architecture repositories, templates, naming conventions, and configuration baselines, ensuring history is traceable (“why things were done that way”).<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Guarantee technical design consistency over the lifecycle of the contract and across all projects and changes.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Manage and validate complex technical changes, ensuring impact on architecture, security, and operations is fully assessed and controlled.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Perform and coordinate handover to operations at the end of pilots and transition phases.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo3;tab-stops:list .5in;">Organize and lead regular technical audits, contributing to the continuous service/solution improvement plan.<o:p></o:p></li></ul>3. Technical leadership & ecosystem management<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l5 level1 lfo4;tab-stops:list .5in;">Lead the Architecture & Technology Office, organizing and prioritizing the work of architects, designers, and subject-matter experts assigned to the customer.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo4;tab-stops:list .5in;">Liaise closely with Project Managers, Account / CBU Directors, Operations Managers, and other Orange teams to ensure alignment and smooth delivery.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo4;tab-stops:list .5in;">Coordinate with hardware and software vendors, Orange Engineering, Product Management, and partner organizations to integrate best-of-breed technologies.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo4;tab-stops:list .5in;">Provide technical escalation leadership during major incidents and crises, supporting root-cause analysis, remediation, and stakeholder communication.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo4;tab-stops:list .5in;">Host regular technical cadence calls with the customer’s technical leaders and internal stakeholders.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo4;tab-stops:list .5in;">Ensure information security governance across delivered services (compliance, security policies, risk management, and remediation plans).<o:p></o:p></li></ul>4. Strategy, innovation, automation & AI<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l1 level1 lfo5;tab-stops:list .5in;">Jointly build a multi-year technology roadmap with the customer that addresses their future business needs and aligns with Orange’s portfolio evolution.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo5;tab-stops:list .5in;">Proactively promote innovations (network, cloud, security, collaboration, digital services, automation, and AI) that deliver measurable business value.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo5;tab-stops:list .5in;">Work with solution partners and digital / business consulting teams to define digital use cases, proofs-of-concept, and pilots, from customer journey to business case.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo5;tab-stops:list .5in;">Test innovative solutions in lab or pilot environments, gather customer feedback, and guide industrialization when relevant.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo5;tab-stops:list .5in;">Identify opportunities for automation, orchestration, and AI-based services to improve quality, agility, and cost efficiency.<o:p></o:p></li></ul>5. Financials, reporting & stakeholder communication<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l3 level1 lfo6;tab-stops:list .5in;">Contribute to business case definition and validation, including cost modeling, risk assessment, and margin optimization for technical solutions.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo6;tab-stops:list .5in;">Own the consulting and architecture effort estimation and sign-off, in line with consulting governance.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo6;tab-stops:list .5in;">Present recent achievements, roadmaps, risks, and hot topics during Monthly or Quarterly Business Reviews (MBR/QBR) with the customer and internal leadership.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo6;tab-stops:list .5in;">Support the account strategy by identifying growth opportunities, influencing deal shaping, and positioning Orange as vendor and partner of choice.<o:p></o:p></li></ul>About youEducation & experience<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">University degree in Communications Systems, Computer Science, Engineering, or related field, or equivalent relevant experience.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">10+ years of experience in customer-facing roles within the telecom or IT industry (service providers, systems integrators, or large enterprises).<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Proven track record as a lead architect / technical director / solution lead for complex, multi-country or multi-domain solutions.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Significant experience managing and leading distributed, multicultural technical teams in a matrix organization.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Demonstrated experience in driving and positioning global technical strategies aligned with customer business needs.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Experience with large transformation programs (transition & transformation, modernization, cloud migration, SD-WAN, security, etc.).<o:p></o:p></li></ul>Technical skills<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l3 level1 lfo2;tab-stops:list .5in;">Deep understanding of carrier-grade networking and security, including technologies such as MPLS, SD-WAN, routing (e.g., BGP), and secure connectivity.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo2;tab-stops:list .5in;">Strong knowledge of telecommunications / IT solutions and services, including hybrid WAN, cloud, data center, collaboration, and managed security services.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo2;tab-stops:list .5in;">Experience in network/solution design and multivendor integration, including governance of standards and design rules.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo2;tab-stops:list .5in;">Solid exposure to DevSecOps, automation, and observability concepts (e.g., infrastructure as code, CI/CD, APIs, AIOps) is highly valued.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo2;tab-stops:list .5in;">Strong troubleshooting and deep-dive analysis skills to support incident resolution and performance optimization.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l3 level1 lfo2;tab-stops:list .5in;">Good understanding of information security governance across complex, regulated environments.<o:p></o:p></li></ul>Business & leadership skills<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Excellent strategic thinking, able to connect business drivers with technology architectures and roadmaps.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Strong business and financial acumen, including familiarity with P&L management, business cases, and commercial trade-offs.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Proven leadership and matrix management capabilities, able to coordinate and inspire diverse technical teams.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Strong customer focus and relationship-building skills, with experience engaging at CxO and senior management levels.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Excellent communication, presentation, and negotiation skills; able to explain complex technical concepts clearly to non-technical stakeholders.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Ability to handle complex, high-pressure situations (major incidents, escalations, tight deadlines) with composure and structure.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Experience working in international, multicultural environments and virtual teams.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;tab-stops:list .5in;">Fluent in English (spoken and written); additional languages are a plus.<o:p></o:p></li></ul><hr>Nice to have – Preferred qualifications<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l2 level1 lfo4;tab-stops:list .5in;">Relevant industry certifications, for example:<o:p></o:p><ul><li class="MsoNormal" style="mso-list:l2 level2 lfo4;tab-stops:list 1.0in;">Network / security: Cisco, Fortinet, Palo Alto, etc.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level2 lfo4;tab-stops:list 1.0in;">Cloud / architecture: AWS, Azure, GCP, TOGAF, equivalent.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level2 lfo4;tab-stops:list 1.0in;">Project / service management: PMP, PRINCE2, ITIL, Agile / Scrum.<o:p></o:p></li></ul></li><li class="MsoNormal" style="mso-list:l2 level1 lfo4;tab-stops:list .5in;">Experience in digital transformation consulting, including customer journey design, business case development, and innovation management.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo4;tab-stops:list .5in;">Prior experience in large-account Solution Lead or Enterprise Architect roles within an operator or global integrator.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo4;tab-stops:list .5in;">Experience contributing to or leading internal improvement programs (industrialization, tooling, methodologies) in architecture or engineering.<o:p></o:p></li></ul> You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.What we offer• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. • Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). • Professional Development: training programs and upskilling/re-skilling opportunities. • Career Growth: Internal growth and mobility opportunities within Orange. • Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. • Reward Programs: Employee Referral Program, Change Maker Awards.Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs. At Orange, only your skills matter. Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

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